Relative to their larger competitors, Mid-sized retailers spend more money on IT projects while realizing fewer benefits. Part of the reason for this is that larger retailers can afford skilled Project Managers who possess both the technical and domain skills to lead a successful IT project. Meanwhile, mid-sized retailers rely on already stretched team members […]
RIBA-AYDEPT Merger Announcement RIBA Retail and Aydept Consulting have merged to form RIBA-AYDEPT – a boutique consulting firm designed to provide better and more affordable technology services for retailers. Montreal-based RIBA, founded and led by Rick Boretsky, comes into the merger as a master of retail data integration. Their expert status is bolstered by a […]
Michael Holland brings to RIBA more than two decades experience as a Senior Director of Product Development at Aptos, working across the spectrum of retail applications. Michael’s goal at RIBA is to support and enhance the omni-channel experience for retailers
In the quest to harmonize technical innovations with traditional back-office systems, data integration is taking center stage in the retail industry. The sheer volume of the points of integration has multiplied as retailers pursue new ways to unify commerce, connect with customers, and manage supply chains.
Since the advent of Amazon, the retail world has struggled to give a proper name to its own digital transition. Our industry has trialed “eCommerce,” “Multi-channel,” “Omni-channel,” “Brick & Clicks,” and, more recently, “Unified Commerce” and “Singular Commerce.” To my mind, none of these terms describes the challenges retailers face in the Digital Age.
The Order Management System (OMS) is fast becoming the system epicenter for 21st century retailers. Your success in Unified Commerce will depend of the strength of your integration of your back-office systems with OMS.