The pandemic has forced many retailers to the realization that the foundation of their system is negatively affecting their competitive effectiveness. In this blog series, we explore five cracks in the system foundation that might be holding you back. The first is the fitness of your ERP system.
RIBA-AYDEPT Merger Announcement RIBA Retail and Aydept Consulting have merged to form RIBA-AYDEPT – a boutique consulting firm designed to provide better and more affordable technology services for retailers. Montreal-based RIBA, founded and led by Rick Boretsky, comes into the merger as a master of retail data integration. Their expert status is bolstered by a […]
Michael Holland brings to RIBA more than two decades experience as a Senior Director of Product Development at Aptos, working across the spectrum of retail applications. Michael’s goal at RIBA is to support and enhance the omni-channel experience for retailers
In the quest to harmonize technical innovations with traditional back-office systems, data integration is taking center stage in the retail industry. The sheer volume of the points of integration has multiplied as retailers pursue new ways to unify commerce, connect with customers, and manage supply chains.
Since the advent of Amazon, the retail world has struggled to give a proper name to its own digital transition. Our industry has trialed “eCommerce,” “Multi-channel,” “Omni-channel,” “Brick & Clicks,” and, more recently, “Unified Commerce” and “Singular Commerce.” To my mind, none of these terms describes the challenges retailers face in the Digital Age.
The Order Management System (OMS) is fast becoming the system epicenter for 21st century retailers. Your success in Unified Commerce will depend of the strength of your integration of your back-office systems with OMS.