The Retailer's customer experience is at the forefront of everything we do.
Our team of industry practitioners and technical experts is on hand to
help you throughout your digital retail journey.
Our team has a passion for delivering excellent project outcomes on time at a lower cost.
Our Values
PROFESSIONALISM:
We are highly competent, but open to learning new skills.
We are adaptable in high-pressure situations – always maintaining our poise and interpersonal skills.
We are conscientious and accountable, never blaming others when things go wrong.
TRUST & RELIABILITY:
Our determination is to do what we say.
This means you can count on us to fulfill commitments on time and within budget.
QUALITY:
We take no short cuts. Every step in the project undergoes thorough testing and peer review.
In the end, the outcomes of our projects are consistently stable, while adaptable to changing needs.
FOCUS:
We stay in our lane, respecting the boundaries of other parties involved in our projects.
At the same time, we never lose sight of your overall project objectives.
In 2005 Rick left NSB (Aptos precursor) as director & senior manager of the retail merchandising suite.
He founded RIBA Retail, and soon after focused his effort to address the retail data
integration problem – the persistent, pervasive problem that wasn’t getting the attention it deserved.
Now Rick’s team has mastered every nuance of data integration for retail; driving down cost, reducing delivery,
and eliminating disruption. Living his entire life in Montreal, Rick is avid cyclist and tennis player,
and enjoys family activities with his 4 kids.
Co-Founder & Managing Director
Andrew Miller
Andrew formed Aydept in 2015 to bring disciplined project management to mid-sized retailers.
Before Aydept, Andrew was President of Signal Creek Technology where he managed enterprise projects
for government agencies and large commercial firms in the public and private sectors.
Andrew wanted to return to retail because of his love gained earlier in his career as IT Director of
Vail Resorts Retail. He and his team bring a wide range of experience in retail applications
and depth of competencies. Andrew lives with his wife and 3 kids in Denver, Colorado
where he enjoys trail running, hiking 14ers, biking and skiing.
Meet the Team
The faces behind RIBA-AYDEPT
Principal Analyst
Maurizio Marzilli
Maurizio brings to every project his considerable talent, experience, and vision.
His retail domain expertise and solid technical foundation enable him to bridge between
business users and technology. Prior to RIBA, he was for many years an invaluable
technical resource at STS/NSB (now Aptos). Before joining RIBA in 2010, he refined his
skills as the IT director for a major online retailer.
Maurizio’s lasting gift to every client is the agility gained from his
vigilance on reusability and extensibility.
Lead Architect
Juan Fassone
Juan has been with RIBA for more than ten years after immigrating to
Canada with his young family from Argentina. From his years integrating retail
back office systems, Juan understands retail’s digital transformation.
Juan has experience and knowledge in a wide range of software technologies.
His commitment to innovation and leadership has resulted in our toolset to drive down
the cost and uncertainty of data integration.
Juan brings to each project his winning style, humor, and fun.
Director, Technical Services
Michael Holland
Michael joined RIBA in 2018 where his unique expertise with OMS helps clients
face the significant digital challenges. Michael brings two decades experience as a Senior Director,
Product Development at STS, now Aptos, working across the spectrum of retail applications.
He understands that a retailer’s digital success depends on brilliant OMS integration at all levels.
The goal is to support and enhance the omni-channel experience for as many retailers as possible.
Director, Professional Services
Andrew Hasse
For ten years, Andrew has brought enormous positive energy into his work
in a wide variety of initiatives across many retail sectors.
A PMP-certified Project Manager, Andrew demonstrates that disciplined project management
results in the best possible outcomes without unnecessary costs and unwarranted delays.
Clients admire Andrew’s ability to stay cool and professional in the face the inevitable
twists and turns of large-scale projects.
Senior Project Manager
Mike Charow
Mike joined the team with 20 years of experience in project management.
After working for huge companies like Ford, Delphi, and General Dynamics,
he brings to retail a profound understanding of supply chains processes.
Mike is accomplished managing the nitty gritty of projects such as scheduling,
allocating resources, budgeting, and change. Mike recently enhanced his experience with Aptos recently by
working on projects at Vail Resorts Retail and Under Armour.
Senior Project Leader
Geoff Tollefson
Geoff joined the team in 2015 bringing his unique mix of retail knowledge,
business education, work / sales experience, technical knowledge, and project implementation management.
Geoff’s expertise enabled him to hit the ground running at RIBA making huge contributions in
marquee projects through his professionalism, efficiency, loyalty and energy.
Outside of RIBA, Geoff is a proud father who takes active vacations with his family.
Marketing Advisor
Mia Gaventa Saks
Mia worked most of her career in a variety of roles at Aptos and its precursor companies (STS and Epicor):
Engagement Manager, Marketing Analyst, Project Manager, and Application Specialist.
She possesses a deep knowledge of retail and knows firsthand what it takes to deliver
tangible benefits through technology. With RIBA, Mia contributes her talents in Marketing,
Client Delivery, and Project Management.
Senior Developer
Sebastian Butierrez
Sebastian has been working with RIBA as a senior developer for nine years.
He specializes in .NET technologies and he is very familiar with RIBA’s procedures and operating methods.
The presence of Sebastian has always been extremely beneficial in ensuring a smooth running of our daily operations.
He lives in Argentina, loves soccer and to play Padel Tennis.
Meet the Team
Meet the advisory team
Trusted Advisor
Diane Randolph
Diane’s vast experience as C-suite leader and retail technology visionary
boasts a consistent record of innovative results. For 12 years as CIO,
most recently at Ulta Beauty, she accomplished enterprise-scale digital transformation.
Prior to this, over 20+ years at STS/NSB (now Aptos), Diane rose to become
the Development Executive of “Connected Retailer”. We are proud to have her as part of our RIBA-AYDEPT advisory team and to benefit from her strategic leadership, passion for people and her excellent reputation among retail technology professionals.
Trusted Advisor
Bill Robinson
Bill has, throughout his long career, pioneered successful applications in all areas of retail technology.
As an executive for STS/NSB Bill worked closely with the team to fulfill
customer’s expectations in retail technology.
We gain from Bill’s deep background in, knowledge of, and passion for the retail industry
and use his skills and industry contacts as a coach, business developer, writer,
analyst, speaker, teacher, facilitator and visionary.